Frequently Asked Questions
What is your return policy?
We offer a30-Day Money Back Guarantee. If you are not 100% satisfied with your SlowGrip™ insert, simply contact us within 30 days for a full refund. No questions asked.
When will I receive my order?
Orders are processed within 24-48 hours.Standard Shipping:7-15 business days.You will receive a tracking number as soon as your order ships.
Where are your products made?
SlowGrip™ is designed globally and responsibly manufactured in China using100% medical-grade, BPA-free silicone. We strictly control quality to ensure the safety of your pet.
How much is shipping?
We offer Free Worldwide Shipping on all orders over $30.For orders under $30, a small standard shipping fee will apply at checkout.